![]() ![]() If a delay or cancellation of five hours or more disrupts a connecting flight that you booked under the same booking reference (with a planned connection time of 24 hours or less) and you no longer wish to continue to your final destination, the operating carrier will provide you with a return flight to your original point of departure at the earliest opportunity as well as refund the parts of the journey you did not fly.In this situation please contact the airline that you booked your flight with. If you booked your connecting flight separately with another airline, we won't be able to help, even if our flight was delayed.provide up-to-date travel information, new boarding passes and, if required, overnight accommodation. The oneworld Global Support team will be able to help with your journey e.g.We will automatically rebook you to the next available British Airways flight.They can help speed you through the airport, provide up-to-date travel information, new boarding passes and, if required, overnight accommodation. Being part of the oneworld® alliance, we can provide support through the oneworld Global Support teams at key airports.Please be mindful of the minimum connection times for reaching your flight.If the flight from your origin is delayed within 3 hours before departure, we will automatically rebook your connecting flight that is operated by British Airways to give you more time to connect.Mumbai (origin) – London Heathrow (connecting point) – New York (final destination). The below applies to delayed or cancelled connecting flights that are booked together under the same booking reference, e.g. If you need further assistance please contact us, we are here to help. If you need further assistance obtaining a refund from your travel agent or tour operator, please contact us directly. If you booked through a travel agent or a tour operator, please contact them directly to discuss your options or request a refund. Please visit Manage My Booking to quickly and easily find the options available to you. If your flight has been cancelled you can claim a refund. If you're delayed at your final destination by more than 3 hours and that delay arises from causes within our control (rather than extraordinary circumstances which could not have been avoided by all reasonable measures) you can claim compensation.Ĭheck the status of your flight Cancelled flights If your flight is delayed for 5 hours or more, you can get a refund for the parts of your journey you did not fly. ![]() Or find out more about help with delays and cancellations. Find out below how to rebook your trip or get a refund if your flight or holiday has been disrupted by delays or cancellations. ![]()
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